1. Treasury Operations - 13033154
Description:
The Capital Markets Operation’s role is to verify, check supporting documents and monitor for settlement purposes. On top of that, the role also has critical daily regulatory reporting review process and projects handling. The role is based in Bapindo Plaza reporting to Capital Markets Ops head. This is a broad role, in that it covers various asset classes, each of which are at different levels of automation and operational efficiency. Managing the day to day operation (with no losses), as well as facilitating the local/regional/global change agenda can be demanding, and a stretch on resources. At the same time, the incumbent needs to support the Business (and their new initiatives) as well as the ever increasing demands from the Industry, global regulators and increasing expectations from our clients. It’s also critical that cultural changes to work approach, regional and global participation, ownership and people development are also continued to maximize the team’s performance.
Qualifications:
• Knowledge of Central bank’s regulations
• Knowledge of Bank policy and IBOM – Attention to details
• Excell and basic Microsoft office applications
• Supervisory and communication skills
• A strong understanding of BAU processes, best practice and controls
• Very strong people management and people development skills
• Strong experience of delivering projects
• Strong interpersonal skills
• Basic Bank product knowledge
2. Personal Banker Kelapa Gading - 13034078
Description:
SALES:
• Conduct daily and weekly planning of sales activities in order to reach those targets
• Increase customer account balance through continuous execution of sales activities (via calls, walk-ins, and visits)
• Introduce and explain products / promotions – Provide portfolio consultation
• Cross-sell
• Handle customer account-related administrative procedures / paperwork
• Account opening
• Keep track of customer communications and transactions
• Stay updated on Citibank products and promotions and preferably also market update, players, and trends
SERVICE:
• Establish and maintain good relationships with customers
• Regular courtesy calls
• To check up on customers, not just for sales purposes
• Profiling: understand needs, preferences, life styles
• Product inquiries
• Solve customer issues
• Conduct financial planning
• Uphold an overall excellent service standard that is in line with Citibank image and reputation
• Ensure overall customer satisfaction
PEOPLE:
Work closely with ALL members of the branch team
COMPLIANCE:
All sales activities must be done in compliance with company and government regulations and policies
Qualifications:
• Female/Male
• Minimum Bachelor Degree
• Having 2-5 years experience
• Sales oriented
• Strong communication skill – High Integrity
Jobs Citibank Indonesia July 2013
Citibank Indonesia
CLOSED
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