Job Opportunity Airport Services Agent - Jakarta Emirates Airline

EMIRATES AIRLINE

Position:  Airport Services Agent - Jakarta
Job Reference:  ASA/EW/24016
Closing date: 09 Mar '13
Department:  Global Opportunities
Company / Division:  Emirates Airline
Location:  Indonesia

    To ensure that the needs of Emirates passengers are met in a caring, courteous and efficient manner.
    To provide assistance to Emirates passengers such as UMs/CIPs WHCR and Medical Cases in order to provide the personalized service they expect.
    Be involved in ?Queue Combing? in order to greet passengers, thereby ensuring that all have their documents ready and identify any problems which would otherwise cause delay at the check-in counter.
    To ensure passengers are adequately briefed and their needs satisfied during delays and disruptions.
    To assist as required with the pre and post flight work and will perform duties as directed by the Supervisor Airport Services or Senior Emirates Official on duty.

Qualifications & Experience
    High school level of education or equivalent.
    Minimum of 2 years experience in Airport Ground Handling Services and must have sound knowledge of Emirates route network and aircraft.
    Should have successfully completed the relevant professional training such as Passenger Services, Baggage Services, Cargo, Weight and Balance and Reservations and Ticketing.
    The job requires the candidate to work in a proactive manner and use initiative to resolve discrepancies and unforeseen problems using set guidelines.
    Computer literate.

Additional Information
    Must have the right to work and live in Indonesia. The Company will not provide or assist with work permits.

Apply to Emirates Airline
Closing date : March 9, 2013